VICTIM & WITNESS SERVICES

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The Bureau of Victim Services, sponsored by the San Bernardino County District Attorney’s Office, is committed to providing crime victims with access to comprehensive, quality services regardless of the nature of their

victimization, age, race, religion, gender, ethnicity, sexual orientation, capability, or geographic location. In addition, we seek to make the criminal justice system more understandable, accessible, and humane.

WHAT WE CAN DO FOR YOU…

Please call (909) 382-3800 to be connected with a victim advocate.

  • Crisis Intervention And Emergency Services: Our Victim Advocates offer crime-related crisis counseling and, when necessary, emergency services: food, shelter, clothing, medical care, and transportation.
  • Special Services To Victims Of Sexual Assault And Domestic Violence: Victim Advocates are trained to assist with the special needs of sexual assault and domestic violence victims and can provide emergency assistance.
  • Referral To Community Agencies For Counseling And Other Resources: Our personnel are familiar with local, state, and national resources. We can provide specific information so you can get the help you need.
  • Orientation To The Criminal Justice System: Dealing with the criminal justice system can be intimidating, confusing, and frustrating. A Victim Advocate can explain your rights as a victim and provide information about the process of the criminal justice system.
  • Notification Services: Our staff can provide information about the status of a case before, during, and after prosecution.
  • Court Support: Appearing in court can be intimidating and inconvenient. A Victim Advocate can help coordinate your scheduled appearance and let you know what to expect. When needed, Victim Services Advocates accompany victims, witnesses, and family members to court proceedings for support.
  • State Victim Compensation: Victims, or their families, may be eligible for reimbursement through California’s Victim Compensation Program for out-of-pocket expenses resulting from a crime. Funds may be available for medical and hospital expenses, lost wages or support, funeral expenses, mental health counseling, and physical therapy.

WITNESS SERVICES

Victim advocates from our office are able to provide assistance to witnesses of crimes, such as:

  • Orientation To The Criminal Justice System: Dealing with the criminal justice system can be intimidating, confusing, and frustrating. A Victim Advocate can explain your rights as a witness and provide information about the process of the criminal justice system.
  • Notifications: Our staff can provide information about the status of a case before, during, and after prosecution.
  • Court Support: Appearing in court can be intimidating and inconvenient. A Victim Advocate can help coordinate your scheduled appearance and let you know just what to expect. When needed, Victim Services Advocates accompany victims, witnesses, and family members to court proceedings for support.
HOW TO…

Please contact your victim advocate if you need help with these items.

How To Write A Victim Impact StatementHow To Testify In CourtHow To Get Restitution

ADDITIONAL RESOURCES FOR YOU

Your victim advocate can explain or help you with finding additional help and resources if they are not listed on this page.

VICTIM SERVICES CENTERS

Each of our offices has a victim’s assistance center available to you.

San Bernardino
Victim Services Center
303 W. 3rd Street
San Bernardino, CA 92415
(909) 382-3846

Rancho Cucamonga
Victim Services Center
8303 Haven Avenue, 4th Floor
Rancho Cucamonga, CA 91730
(909) 945-4241

Joshua Tree
Victim Services Center
6527 White Feather Road
Joshua Tree, CA 92252
(760) 366-5740

Victorville
Victim Services Center
15371 Civic Dr., 1st Floor
Victorville, CA 92392
(760) 552-6947

Arrowhead Regional Medical Center
400 North Pepper Avenue
Colton, CA 92424
(909) 580-1443

SHELTERS

D.O.V.E.S
Big Bear Lake
Office: (909) 866-1546
24-Hour Hotline (800) 851-7601
Doves4Help.org

Family Assistance Program
Victorville
Office: (760) 843-0701
24-Hour Hotline (760) 949-4357
FamilyAssist.org

Unity Home
Location: Joshua Tree
Office: (760) 366-1247
24-Hour Hotline: (760) 366-9663

Option House, Inc.
Location: San Bernardino
Office: (909) 383-1602
24-Hour Hotline: (909) 381-3471

House of Ruth
Location: Inland Empire
Office: (909) 623-4364
24-Hour Hotline: (909) 988-5559

Desert Sanctuary (Haley House)
Location: Barstow
Office: (760) 256-3733
24-Hour Hotline: (760) 256-3441 or (800) 982-2221

LEGAL AID

Inland County Legal Services
San Bernardino
(909) 884-8615

Lawyer Referral Service
San Bernardino
(909) 888-6791

Legal Aid
San Bernardino
(909) 889-7328

Tel-Law
(951) 369-5653

We-Tip
(800) 782-7463

RESOURCES

National Domestic Violence Hotline
(800) 799-7233

National Human Trafficking Hotline
(888) 373-7888

National Runaway Switchboard
(800) 786-2929 or (800) RUNAWAY

ORGANIZATIONS

Forgotten Children, Inc. (Rachel’s House)
An organization that provides not only street ministry to victims of trafficking, but awareness and training workshops. The organization just recently opened up Rachel’s House in San Bernardino County, which provides residential housing for young ladies who have been trafficked into prostitution.

Operation Safe House
Works with Riverside County Anti-Human Trafficking Task Force. Provides shelter, education, therapy, and employment assistance for male and female victims under the age of 21.

Million Kids
Million Kids is a 501(c)(3) public benefit nonprofit that combats human trafficking. Locally, they serve on the Riverside County Anti-Trafficking Task Force (RCAHT). They help activists and communities develop effective anti-trafficking programs in their locales.

Project Sister Family Services
Educational and prevention services to sexual assault victims in the Eastern Los Angeles and western San Bernardino County.

National Women’s Coalition Against Violence & Exploitation (NWCAVE)
NWCAVE helps to inform, educate and prevent violence and exploitation against women and children nationally and internationally. Whether human trafficking, domestic violence, sexual assault, sexual violence, stalking, bullying, hate crimes and all other forms of violence and exploitation against women and children, NWCAVE strives to keep the public informed and educated on how we can live in a more civilized society free of violence.

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VICTIM COMPENSATION

If you are a victim of a violent crime, you may be eligible for reimbursement through California’s Victim Compensation Program for crime-related expenses. You may qualify for assistance with mental health therapy, income loss, support loss, medical and funeral expenses, and reimbursements of out-of-pocket losses.

VINE logo

ARE THEY OUT OF JAIL?

Get the VINE Link app on your mobile device, or visit their website, for up-to-date custody and case notifications and alerts.

By registering, you can proactively plan for your safety through notifications of custody status and criminal case information—delivered to you in real-time.

MARSY’S LAW

The Victim’s Bill of Rights

Marsy’s Law is named after Marsalee (Marsy) Ann Nicholas, a beautiful, vibrant University of California Santa Barbara student, who was stalked and killed by her ex-boyfriend in 1983.

The Marsy’s Law initiative began in California and was led and sponsored by Marsy’s brother, Dr. Henry T. Nicholas III.

When it passed in November 2008, Proposition 9, The California Victims’ Bill of Rights Act of 2008: Marsy’s Law, became the strongest and most comprehensive Constitutional victims’ rights laws in the U.S. and put California at the forefront of the national victims’ rights movement.

THE MARSY’S LAW BILL OF RIGHTS

  1. Fairness and Respect – To be treated with fairness and respect for his or her privacy and dignity, and to be free from intimidation, harassment, and abuse, throughout the criminal or juvenile justice process.
  2. Protection From The Defendant – To be reasonably protected from the defendant and persons acting on behalf of the defendant.
  3. Victim Safety Considerations In Setting Bail and Release Conditions – To have the safety of the victim and the victim’s family considered in fixing the amount of bail and release conditions for the defendant.
  4. The Prevention Of The Disclosure Of Confidential Information – To prevent the disclosure of confidential information or records to the defendant, the defendant’s attorney, or any other person acting on behalf of the defendant, which could be used to locate or harass the victim or the victim’s family or which disclose confidential communications made in the course of medical or counseling treatment, or which are otherwise privileged or confidential by law.
  5. Refusal To Be Interviewed By The Defense – To refuse an interview, deposition, or discovery request by the defendant, the defendant’s attorney, or any other person acting on behalf of the defendant, and to set reasonable conditions on the conduct of any such interview to which the victim consents.
  6. Conference With The Prosecution And Notice Of Pretrial Disposition – To reasonable notice of and to reasonably confer with the prosecuting agency, upon request, regarding, the arrest of the defendant if known by the prosecutor, the charges filed, the determination whether to extradite the defendant, and, upon request, to be notified of and informed before any pretrial disposition of the case.
  7. Notice Of And Presence At Public Proceedings – To reasonable notice of all public proceedings, including delinquency proceedings, upon request, at which the defendant and the prosecutor are entitled to be present and of all parole or other post-conviction release proceedings, and to be present at all such proceedings.
  8. Appearance At Court Proceedings And Expression Of Views – To be heard, upon request, at any proceeding, including any delinquency proceeding, involving a post-arrest release decision, plea, sentencing, post-conviction release decision, or any proceeding in which a right of the victim is at issue.
  9. Speedy Trial And Prompt Conclusion Of The Case – To a speedy trial and a prompt and final conclusion of the case and any related post-judgment proceedings.
  10. Provision Of Information To The Probation Department – To provide information to a probation department official conducting a pre-sentence investigation concerning the impact of the offense on the victim and the victim’s family and any sentencing recommendations before the sentencing of the defendant.
  11. Receipt Of Pre-Sentence Report – To receive, upon request, the pre-sentence report when available to the defendant, except for those portions made confidential by law.
  12. Information About Conviction, Sentence, Incarceration, Release, And Escape – To be informed, upon request, of the conviction, sentence, place and time of incarceration, or other disposition of the defendant, the scheduled release date of the defendant, and the release of or the escape by the defendant from custody.
  13. Restitution
    1. It is the unequivocal intention of the People of the State of California that all persons who suffer losses as a result of criminal activity shall have the right to seek and secure restitution from the persons convicted of the crimes causing the losses they suffer.
    2. Restitution shall be ordered from the convicted wrongdoer in every case, regardless of the sentence or disposition imposed, in which a crime victim suffers a loss.
    3. All monetary payments, monies, and property collected from any person who has been ordered to make restitution shall be first applied to pay the amounts ordered as restitution to the victim.
  14. The Prompt Return Of Property – To the prompt return of property when no longer needed as evidence.
  15. Notice Of Parole Procedures And Release On Parole – To be informed of all parole procedures, to participate in the parole process, to provide information to the parole authority to be considered before the parole of the offender, and to be notified, upon request, of the parole or other release of the offender.
  16. Safety Of Victim And Public Are Factors In Parole Release – To have the safety of the victim, the victim’s family, and the general public considered before any parole or other post-judgment release decision is made.
  17. Information About These 16 Rights = To be informed of the rights enumerated in paragraphs (1) through (16).